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Safeguarding

Safe for every age, by design

Many ambassador programmes include young people. AmbassConnect builds parent consent, age checks and privacy into every step, so brands don’t have to work it out alone.

Under 18? A guardian signs first

The same rule in every country, whatever the local age of consent. Nobody can name themselves as someone’s guardian, and a child can’t change a date of birth their guardian has confirmed.

  1. 1

    Invited

    The brand invites the young person, or they join from the brand’s link and name a parent or guardian.

  2. 2

    Guardian signs

    The guardian reads the agreement in their own language, confirms the date of birth and signs. Their signature is the consent.

  3. 3

    Taking part

    Only now can the young person take part. The guardian can see their activity and withdraw consent at any time.

Extra checks for adults

Each brand chooses how carefully adult ages are checked.

CheckAvailable onHow it works
Brand approvalEvery planA brand admin approves each new ambassador before they can take part.
Parent notice for 18–20-year-oldsEvery planAnyone declaring an age close to 18 gives a parent’s email, which receives a notice before they continue.
ID or face age checkPro and EnterpriseAn independent age check for under-21s or for all adults. One pass counts for every brand.

What parents can see and do

See all activity

Submissions, messages, points and rewards for their child.

Withdraw consent

One step in the portal pauses their child’s participation straight away.

Remove photos

Ask the brand to stop using content showing their child. New use stops at once.

Privacy for children

Brands only identify under-18s by first name or handle — never surname, school, club or home town.

Privacy and records

Each brand kept separate

One brand can never see another brand’s ambassadors, content or data.

Dates of birth protected

Visible only to the ambassador, their guardian and the brand’s admins — not to other ambassadors.

Signed in their own language

Every signature records the exact version and language signed, and can’t be altered afterwards.

Messages kept in the portal

Brand staff contact under-18s only through the portal or their guardian.

For brands: your part

Your brand is responsible for your programme and your ambassadors’ data; AmbassConnect processes it on your behalf under a data processing agreement. We give you the tools, templates and records to run it properly.

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